Shipping & Delivery Policy

Shipping & Delivery Policy

Effective Date: 24/07/2025

At Burn Smooth, we are committed to delivering your orders quickly, safely, and reliably. Please read our Shipping & Delivery Policy to understand how we process and ship your orders.


Order Processing

  • All orders are processed within 1–2 business days after successful payment.
  • Orders are not shipped or delivered on weekends or public holidays.
  • If we experience a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.

Shipping Methods & Time

We currently offer shipping across India through reliable courier partners.

Shipping Type Estimated Delivery Time
Standard Shipping 3–7 business days
Express Shipping 1–3 business days (if available)

Delivery times may vary depending on your location and any unforeseen logistical issues.


Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order weight.
  • Free Shipping may be available on orders above a certain value (as mentioned during checkout or in promotions).

Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS to monitor delivery status.
  • You can also track your order through the “My Orders” section on our website.

Undeliverable Packages

If a package is undeliverable due to incorrect address, absence at the delivery location, or other reasons:

  • The shipment may be returned to us.
  • We will contact you to confirm the address or reship. Additional shipping charges may apply.

Contact Us

For any questions related to shipping and delivery, feel free to contact:

Burn Smooth Support
📧 Email: support@burnsmooth.com
🌐 Website: https://burnsmooth.com