Privacy Policy

Effective Date: 24/07/2025

At Burn Smooth (https://burnsmooth.com), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect

We collect the following types of personal and non-personal information:

🔹 Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via trusted gateways)
• Order details and history

🔹 Non-Personal Information

• Browser type and version
• IP address
• Device information
• Referring website addresses
• Website usage statistics (via cookies or third-party analytics tools)

2. How We Use Your Information

We may use your information for the following purposes:

• To process and fulfill orders
• To respond to customer inquiries or support requests
• To improve our website and services
• To send promotional emails (only if opted in)
• To detect and prevent fraud or abuse

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share data with:

• Payment processors (e.g., Razorpay, Stripe, etc.)
• Shipping and logistics partners
• Analytics services (e.g., Google Analytics)
• Legal or regulatory bodies when required by law

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Opt-out of promotional communications
• Request data portability

To exercise these rights, please contact us at support@burnsmooth.com

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of such sites. We encourage you to review their privacy policies before interacting with them.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, you can contact us at:

Burn Smooth
📧 Email: support@burnsmooth.com
🌐 Website: https://burnsmooth.com